1. Introduction

("we", "us" or "our") operates the website belmoracrownstay.com (the "Site") on behalf of the Belmoracrownstay hotel and casino located at . This Cookie Policy explains how we use cookies and similar storage technologies on the Site, what choices you have in relation to them, and how you can manage or withdraw your consent at any time.

This Policy should be read together with our Privacy Policy, which sets out the broader basis on which we collect, use and protect personal data. By visiting the Site you acknowledge that you have read this Cookie Policy. Where your consent is required before a technology is activated, that technology will remain switched off until you affirmatively accept it.

We are committed to transparency in our use of storage technologies and to compliance with the Privacy Act 1988 (Cth), the Australian Privacy Principles (APPs) and any other applicable Australian legislation governing the use of tracking technologies and the processing of personal data.

2. What Cookies and Similar Technologies Are

A cookie is a small text file that a website places on your device — computer, tablet or mobile phone — when you visit it. Cookies allow the website to recognise your device on subsequent visits, remember your preferences, and gather information about how you interact with the Site.

In addition to cookies, we may use related technologies that achieve similar purposes:

• Web beacons (pixel tags): Transparent image files embedded in web pages or emails that record whether a page or message has been opened and may log your IP address and browser type.
• Local storage: A browser feature that stores data on your device in a manner similar to cookies but with a larger capacity and without an automatic expiry.
• Session storage: Similar to local storage but limited to a single browsing session; data is cleared when you close your browser.
• Device fingerprinting: A technique that identifies or distinguishes your device based on configuration attributes such as browser version, installed fonts and screen resolution.

For simplicity, we use the term "cookies" throughout this Policy to refer collectively to all of the above technologies unless we indicate otherwise.

3. How Cookies Are Classified

3.1 By Party

• First-party cookies are set directly by us through the belmoracrownstay.com domain.
• Third-party cookies are set by external service providers whose functionality we may incorporate into the Site. We describe our approach to third-party cookies in Section 7.

3.2 By Duration

3.3 By Purpose

We group all cookies we use or may use into four functional categories, as described in Section 4 below.

4. Categories of Cookies We Use

4.1 Strictly Necessary Cookies

These cookies are essential for the Site to function and cannot be switched off without breaking core features. They do not require your consent because they are placed solely to provide a service you have explicitly requested. They enable functions such as:

• Maintaining your session as you navigate between pages;
• Remembering items you have added to an enquiry or reservation form during a single session;
• Applying your preferred accessibility settings (e.g. text size, contrast mode) within a session;
• Detecting and preventing fraudulent activity, including unauthorised access attempts;
• Storing your cookie consent preferences so we do not ask for consent on every page load.

Consent status: Always active — no opt-out is available while you use the Site.

4.2 Functional Cookies

Functional cookies enhance your experience by remembering choices and settings beyond a single session. Examples include:

• Retaining your language or region preference across visits;
• Pre-filling certain fields if you return to a reservation or contact form;
• Remembering whether you have acknowledged a particular notice or banner.

These cookies do not track your browsing activity across third-party websites. Because they extend beyond what is strictly necessary, they are treated as optional and remain switched off until you accept them.

Consent status: Optional — off by default; activated only upon your acceptance.

4.3 Analytics Cookies

Analytics cookies help us understand how visitors interact with the Site so that we can improve its content, structure and performance. The information collected is aggregated and statistical in nature and may include:

• Which pages are visited most frequently and in what order;
• How long visitors spend on each page;
• The general geographic region from which visits originate;
• The device type and browser used to access the Site;
• How visitors arrived at the Site (e.g. from a search engine or a link).

Where analytics tools are configured to anonymise or pseudonymise data before it is processed, the resulting information may still constitute personal data under Australian law. We therefore treat analytics cookies as optional. They will not be placed on your device unless you expressly accept this category.

Consent status: Optional — off by default; activated only upon your acceptance.

4.4 Marketing and Personalisation Cookies

Marketing cookies are used to deliver content and promotional information that is relevant to your interests, both on the Site and on third-party platforms. They may be used to:

• Record which offers, packages or pages you have viewed so that we do not present you with the same content repeatedly;
• Build an interest profile that may be used to display tailored promotional material on other websites or platforms you visit after leaving our Site;
• Measure the effectiveness of promotional campaigns by tracking whether a visit to the Site followed an interaction with an advertisement.

These cookies may be set by us or by third-party advertising partners and typically persist for a defined period to enable cross-session tracking. They constitute optional technologies and will not be placed on your device unless you expressly accept this category.

Consent status: Optional — off by default; activated only upon your acceptance.

4.5 Summary Table

5. Consent and Your Choices

5.1 How We Obtain Your Consent

When you first visit the Site, a cookie preference panel is displayed. The panel presents each optional cookie category clearly, with its default state set to off. Only strictly necessary cookies are active before you interact with the panel. Your acceptance of any optional category is recorded and honoured for subsequent visits, subject to the storage duration of the consent record.

Your consent is freely given, specific to each category, informed and unambiguous. We do not condition access to core Site content on your acceptance of optional cookies.

5.2 Changing Your Preferences

You may review and update your cookie preferences at any time by accessing the Cookie Settings link located in the footer of every page on the Site. This will reopen the preference panel, allowing you to enable or disable any optional category. Changes take effect immediately for cookies set by us. Where third parties have already stored information on your device, you may also need to clear that data via your browser settings (see Section 6).

5.3 Withdrawing Your Consent

You have the right to withdraw your consent to any optional cookie category at any time. Withdrawal is as straightforward as granting consent and can be achieved through the Cookie Settings panel. Withdrawal of consent does not affect the lawfulness of any processing that occurred prior to withdrawal, nor does it affect the continued operation of strictly necessary cookies.

Please note that withdrawing consent for optional categories may limit certain features of the Site, such as the retention of your language preference between sessions or the display of personalised offers.

6. Browser-Level Controls

In addition to the Site's preference panel, every modern web browser provides built-in tools for managing cookies. Common controls include:

• Blocking all cookies: Most browsers can be configured to refuse all cookies before they are stored. This may prevent the Site from functioning correctly, including the storage of your cookie preferences.
• Blocking third-party cookies: You can often configure your browser to block only cookies set by domains other than the one you are visiting, while allowing first-party cookies.
• Deleting existing cookies: Browser settings allow you to delete all or selected cookies already stored on your device. You may wish to do this after withdrawing consent to ensure previously placed optional cookies are removed.
• Private or incognito browsing: Browsing in private mode typically prevents cookies from being retained after you close the window, though they may still be active within the session.
• Do Not Track signals: Some browsers can be set to transmit a Do Not Track header. While we respect your privacy preferences, Do Not Track is not a legally binding standard in Australia and its effect on third-party cookies may be limited. We recommend using the preference panel on the Site for precise control.

For detailed instructions on managing cookies in your specific browser, please refer to the help documentation provided by your browser developer. Guidance is also available through the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.

7. Third-Party Cookies and Responsibility

Certain features of the Site may incorporate content or functionality provided by third-party organisations. Where such functionality involves the placement of cookies or use of similar technologies, those cookies are governed by the privacy and cookie policies of the respective third-party organisation, not by this Policy.

We take reasonable care to engage only third-party providers whose privacy practices are consistent with applicable Australian law. However, we do not control the data collection and processing activities of third parties operating on their own domains and are not responsible for their policies or practices. We encourage you to review the privacy and cookie disclosures of any third-party service before consenting to the relevant cookie category.

Third-party cookies within the marketing and analytics categories will not be loaded on your device unless and until you accept those categories through the Site's preference panel.

If you believe that a third-party organisation with whom we share data has acted inconsistently with its stated policy, you may contact us at privacy@belmoracrownstay.com and we will endeavour to assist you in raising the matter with the relevant provider.

8. Cookies and Personal Data

Some cookies collect or generate data that constitutes personal information under the Privacy Act 1988 (Cth), such as your IP address or a unique device identifier. Where cookies involve the processing of personal data, that processing is subject to our Privacy Policy, which sets out the legal bases on which we handle personal information, the rights available to you, and the safeguards we apply to protect your data.

We do not use cookies to collect special-category personal data, and we do not use cookies to make automated decisions about you that produce significant legal effects without human involvement.

To the extent that cookie-derived data is transferred to or processed by servers outside Australia, we take reasonable steps to ensure that such transfers are conducted in accordance with the requirements of APP 8 of the Australian Privacy Principles.

9. Casino Visitors and Age Verification

Access to the casino facilities at Belmoracrownstay is restricted to individuals aged 18 years and over. Where the Site offers functionality related to casino services, certain strictly necessary cookies may be used to support age verification or access-control processes. These cookies do not store your age or identity document details beyond the active verification session and are retained only for as long as necessary to complete the verification.

If you are under the age of 18, you should not access any casino-related sections of the Site. We do not knowingly collect personal data from persons under the age of 18 in connection with casino services.

The Western Australian Department of Local Government, Sport and Cultural Industries provides publicly available information and self-exclusion resources in relation to responsible gambling practices. You can access these resources through the department's official website. We neither claim nor imply any particular regulatory status in connection with those resources.

10. Retention and Review

We retain cookie-derived data only for as long as is necessary for the purposes described in this Policy, or as required or permitted by law. Specific retention durations vary by cookie category and are indicated in the summary table in Section 4.5. Your consent record is retained for a period sufficient to demonstrate compliance with our obligations and is refreshed when you update your preferences.

We review this Cookie Policy at least annually, and more frequently when significant changes occur to the technologies we use, applicable law or relevant regulatory guidance. When we make material changes to this Policy, we will display a prominent notice on the Site and, where appropriate, invite you to reconsider your consent preferences.

11. Governing Law

This Cookie Policy is governed by the laws of the State of Western Australia and the Commonwealth of Australia. Any dispute arising out of or relating to this Policy is subject to the exclusive jurisdiction of the courts of Western Australia, unless otherwise required by applicable law.

The Office of the Australian Information Commissioner (OAIC) is the Commonwealth regulator responsible for privacy-related matters under the Privacy Act 1988 (Cth). The OAIC publishes guidance on cookies and tracking technologies and operates a complaint investigation process. Information about the OAIC's public resources and complaint process is available at oaic.gov.au.

12. Contact Us

If you have any questions about this Cookie Policy, wish to exercise any rights in relation to cookie-derived personal data, or would like to raise a concern, please contact us using the details below:

We aim to respond to all privacy and cookie-related enquiries within a reasonable time and, in any event, within 30 days of receipt.